1. Are you a factory or a trading company?
We are a professional supplier with our own manufacturing facility, combining the flexibility of trading with factory-direct quality control.
2. Can I obtain samples before placing a bulk order?
Yes. Custom samples with your design/logo are approximately $50, while blank samples are $30. Sample shipping typically costs $15-$30. The sample fee is fully refundable upon placing a bulk order.
3. What is the minimum order quantity (MOQ)?
We offer low MOQ for in-stock items to support small businesses. We also provide full OEM/ODM customization services which require a specific minimum quantity based on the design.
4. What are the available payment and shipping methods?
Payments can be made via PayPal, T/T, or Western Union for secure transactions. Shipping is handled by major express couriers such as UPS, FedEx, and DHL.
5. What is the estimated delivery time?
Orders are typically processed within 4-5 working days after payment. Once shipped, delivery usually takes 3 to 7 business days depending on your location.
6. How is the final price determined?
Pricing is tiered based on the order quantity and fabric selection. Generally, larger orders benefit from significant unit price discounts. Contact us with your specific quantity for a final quote.